Privacy Policy

1. Introduction

At Uplink Works LLC (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect personal data through our Uplink Works product and related services.

By installing or using Uplink Works, you agree to the terms outlined in this Privacy Policy. If you do not agree, please uninstall the software and discontinue use.

2. Information We Collect

a. Personal Information

• Name
• Email address
• Billing information (when purchasing a license)
• Device identifiers (e.g., hardware ID)

b. Device & System Information

• Operating system and device model
• IP address and general location (for licensing and threat localization)
• Software installation and version data

c. Security & Usage Data

• Malware detection and removal logs
• Scan results and system alerts
• Feature usage statistics (e.g., real-time protection toggle, scheduled scans)

d. Optional Information

• Feedback or support inquiries
• Crash reports (with user consent)

3. How We Use Your Information

We use the data we collect to:

• Provide and maintain Uplink Works functionality
• Detect, prevent, and respond to threats and vulnerabilities
• Improve product performance and user experience
• Process licenses and manage subscriptions
• Offer customer support
• Comply with legal and regulatory obligations

We do not sell your personal data to third parties.

4. Data Sharing and Disclosure

We may share data in the following cases:

• With trusted service providers (e.g., cloud infrastructure, payment processors) who assist us and are bound by strict confidentiality agreements
• As required by law, such as in response to lawful court orders or subpoenas
• To protect security, prevent fraud, or enforce our terms of service

We do not sell or rent your personal data.

5. Data Security

We use industry-standard safeguards to protect your data from unauthorized access, disclosure, or destruction. These measures include:

• End-to-end encryption (for sensitive data)
• Role-based access controls
• Secure servers and firewalls

However, no security system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data only as long as necessary to:

• Provide and support the Uplink Works service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

If you cancel your subscription or uninstall the product, some data may be retained for lawful purposes, such as compliance or audit logs.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

• Accessing the personal data we hold about you
• Requesting correction or deletion of your data
• Opting out of data collection (subject to limitations on software functionality)
• Withdrawing consent (where applicable)

To exercise any of these rights, contact us at hello@uplinkworks.com.

8. Children’s Privacy

Uplink Works is not intended for use by children under 13 years of age. We do not knowingly collect personal data from children.

9. Cookies and Tracking

The Uplink Works website and license management portal may use cookies and similar technologies to:

• Store session preferences
• Track usage analytics
• Facilitate login and user authentication

You can manage cookie settings in your browser. For more information, please see our Cookies Policy.

10. Third-Party Links

Our website or software may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website and within the application. Continued use of Uplink Works after such changes indicates acceptance of the updated terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: hello@uplinkworks.com